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Our Values | United Concordia

Our Values

At United Concordia Dental, we commit to these values and culture behaviors:


People Matter

Every person contributes to our success. We strive for an inclusive culture, regarding people as professionals and respecting individual differences while focusing on the collective whole.


Working to improve the health of the communities we serve and wisely managing the assets which have been entrusted to our care.


Earning trust by delivering on our commitments and leading by example.


Committing to the highest standards encompassing every aspect of our behavior including high moral character, respect, honesty and personal responsibility.

Customer-focused Collaboration

Because no one person has all the answers, we actively seek to collaborate with each other to achieve the right outcomes for our customers.


Empowering each other to act in a principled manner and to take appropriate risks to do what is right to fulfill our mission.


Committing to continuous learning and exploring new, better and creative ways to achieve our vision.


Being accountable for consistently exceeding the expectations of those we serve.

Culture Behaviors

    • Enabled Decision Making - Employees are in the driver's seat when it comes to their jobs. We want our employees to have the resources and confidence to make timely and objective data-driven decisions that will benefit our company. Everyone should be willing to take calculated risks and learn from any mistakes.
    • Accountability & Results - Each of our employees at United Concordia Dental hold a certain level of responsibility. They should be accountable for all aspects of their job by managing competing priorities delivering positive results that align with business needs.
    • Innovation & Inclusion - When it comes to new ideas and solutions about our business, we want our employees to think outside the box. In fact, there is no box. Innovation is key to our growth. Additionally, we must share information and work together across departments, while showing respect and value towards different perspectives and approaches.

Learn more about:

Our mission

Our integrity

Our committment to action