Dental Claims, Payments, ERAs & EOBs
We make it easy to submit dental claims, get paid and see your EOBs
Dental Claims Submission
While all dental offices need to get claims into insurance carriers, not all dental offices and insurance carriers do it the same way. That’s why United Concordia is offering guidance to ensure claims submission to us is easy.
Submitting Electronic Dental Claims
Imagine your dental office with less paper, and you getting paid more quickly. These are just some of the benefits of submitting dental insurance claims electronically. The first step is to get a National Provider Identifier (NPI) that will help ensure your patients’ information stays secure.
- Speed eClaim®—submit claims and see real-time updates with our free tool
Using Paper Claim Forms
If you still prefer to use paper claims, that’s fine too. Just complete the American Dental Association (ADA) claim form according to our claim form instructions and mail it in. Or, if you need to refer a patient to a specialist, complete a specialty referral form.
Things you should know about submitting claims
Some claims require x-rays. When submitting dental insurance claims, please keep in mind that some services require x-rays to be sent with the claim. A listing of services that require x-rays can be found on our Diagnostic Materials Requirement Chart within our PPO Dental Reference Guide.
More details are available in our frequently asked questions on claim submissions.
Payments & EOBs
Never worry about running to the bank with a paper check again. Set up a secure EFT and we’ll send your money right to your bank. That way, your staff can focus on your patients, not on depositing checks.
View your payments and EOBs
How much was that last payment I received? Where can I access an EOB? These questions can all be answered quickly in Payments & EOBs, which provides easy access to a list of your recent checks and EOBs.
Other useful tools
Self-help videos to provide guidance on submitting claims
See how easy it is to submit claims electronically
Connect with United Concordia Dental