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Frequently Asked Questions for Employers | United Concordia

Frequently Asked Questions

Answers to common questions from employers with United Concordia Dental insurance


Q. Why can’t I see my invoice? Why does it appear I don’t have a balance when I know I do?

Q. How do I find the roster within my invoice?

Q. How do I set up a recurring payment?

Q. How do I manage enrollment and pay my bill online?

Q. How do I gain access to the Group Administration Portal?

Q. How can I register if I accidentally deleted or never got the registration email?

Q. How long does it take to get the registration email once the completed form is sent to my Sales Support Team/Executive?

Q. What should I do if I forgot my username or password?

Other useful information

Learn about options for enrolling employees